Union action.
Industrywide consolidation, growing fears for job security and changes in legislation have meant the finance trade unions Amicus and Unifi are playing a larger role in workplace relations in the insurance sector. Lynn Rouse looks at the implications of the rise in union penetration.
Rushing straight to their trade union representatives for a solution,is unlikely to be the first avenue pursued by insurers needing to reduce
staff turnover costs or prevent another expensive
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