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Opening the door to opportunities.

Recognising that well-trained staff are key to a successful business, ŠCarole Nash implemented an enhanced training programme and reaped the Šbenefits. Anthony Gould explains.

Well-trained and equipped staff are essential if any business is to
Šflourish and grow. And, as Mark Butterworth, chair of the British
ŠInsurance Awards panel of judges, said at the recent

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