Loss adjusting: A standards issue

Direct regulation of loss adjusters has been on the agenda for more than a decade but, with Europe ready to step in, is the industry prepared to be governed by forces on the continent?

Regulating the claims handling industry has been a dilemma for supervisory bodies for more than a decade, not least because it is layered with a variety of suppliers from large loss adjusting firms

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How brokering in Ukraine is triumphing over adversity

Interview: Ukrainian insurance broker Alina Golubieva talks to David Worsfold about the current challenges of insuring businesses and homes in the country, plus how the market is preparing to align itself with European Union regulation.

Diary of an Insurer: Consilium’s Roxy Zeb

Roxy Zeb, partner in Consilium’s professional and executive risks team, talks about getting back into the Lloyd’s and the London market after 10 years in Australia, her desire to inspire and drive greater diversity, as well as her love of property renovation.

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