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Under strain

Rising complaints about the solicitors' indemnity scheme have prompted calls for change. Hugh Price and Roger Flaxman explain why varying the renewal date alone will not solve the problem.

For thousands of solicitors, this year's insurance renewal was a painful exercise. So what can brokers and underwriters do in future to make the process smoother?

Many firms with four partners or less

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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