First line of defence
Fraud is no longer the preserve of a few people within an insurer's claims department, its importance has permeated up to board level as savings mount. Post assembled an expert panel to spotlight this evolution and discuss where things could go next. Andrew Foxwell reports
A decade ago, fraud was not something insurance companies were willing to talk about. It was hushed up, hidden away and often accepted as a necessary evil - bad debts that were regrettable, but part
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