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Insurer Rehabilitation Initiative of the Year - whiplash/minor injury

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QBE European Operations - Riddor Triage Service. Since 1999, QBE has been offering clients a comp...

QBE European Operations - Riddor Triage Service.

Since 1999, QBE has been offering clients a comprehensive rehabilitation process with its Minor Injury Management Service but it was the insurer's

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

Why AI should never make insurance claims decisions

As the mass roll-out of artificial intelligence in insurance continues at break neck speed, Ross Sinclair, founder and CEO at embedded insurance technology provider EIP, discusses one area of insurance that AI needs to be kept away from: claims decisions.

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