Someone to watch over me

- By Insurance Post Staff
- 14 Feb 2008
- Indicative reading time: 7 minutes

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The demand for high net worth policies has never been higher but brokers trying to break into the area can find it difficult to match the great expectations of customers with a competitive price given the changing dynamics of the market, as Jamie Dunkley writes

Good customer service is no longer the preserve of the rich. All policyholders expect excellent service as standard and advertising departments are gradually moving away from their obsession with

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