Your money or your goods?

- By Insurance Post Staff
- 18 Nov 2004
- Indicative reading time: 7 minutes

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There is no one way to settle a household claim, with many consumers preferring to have goods replaced; others opting for cash agreements. Sam Barrett explains the relative merits of each

Some 15 years ago, it took an average of 12 weeks to settle a household insurance claim. Today, with insurers improving their systems and introducing more customer choice, a settlement can be reached

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