Sedgwick
Claims Event: Loss adjusters claim logistics hinder further collaboration in surge events
Three loss adjuster chief executives have jointly defended any lack of collaboration on surge events compared with other sections of the insurance industry on claims issues.
Interview: David Mairs - my side of the story
Breaking a seven-year silence on the firm he founded, David Mairs defends the sale of Merlin, then Ashworth Mairs Group, to Hermes for £62m, offering his insight into the loss adjuster's downfall, the state of the market and why the time is right for his…
Cunningham Lindsey UK boss hints at further deals after CVC buyout
Fairfax Financial Holdings is to reduce its stake in Cunningham Lindsey from 43.2% to less than 10% under the loss adjuster's refinancing deal with CVC Capital Partners.
Post magazine - 4 October 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
CVC Capital Partners takes majority stake in loss adjuster Cunningham Lindsey
CVC Capital Partners has acquired a majority stake in global claims and loss adjusting firm Cunningham Lindsey.
CVC buys majority stake in Cunningham Lindsey
Private equity house CVC Capital Partners has bought a majority stake in loss adjusting giant Cunningham Lindsey.
Zurich hands commercial claims role to MYI
Loss adjuster MYI has landed a share of Zurich's commercial claims work, a contract that was previously handled solely by rival Cunningham Lindsey.
Claims Club monthly missive: Holy motors it's David Mairs
It has certainly been an interesting week at Post Towers, with the industry's finest rowing over customer services and an stimulating encounter with AMG founder David Mairs.
Post Top 100 UK Insurers Supplement: Customer loyalty - At your service
Firms are increasingly turning to customer loyalty metrics to help understand customer needs, improve services and increase retention rates.
Davies dropped from Zurich and NFU Mutual claims handling panels
Davies has lost its place on the claims handling panels of NFU Mutual and Zurich, following reviews by the insurers.
Crawford sets up flood claims help centre
Crawford & Company has set up a help centre in Morpeth to assist homeowners with flood claims, as the residents battle storm damage for a second time in four years.
Post magazine - 20 September 2012
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
Cunningham Lindsey and Direct Group CEOs seek to finalise PE sales
Two former GAB Robins executives are close to finalising deals that would see the total or partial exit of two private equity houses from their current businesses.
Questgates opens Belfast base
Specialist loss adjuster Questgates has established a new office in Belfast and has made a string of Merlin Claims hires.
UK riots: Reading the riot act
The out-dated Riot Damages Act, policyholder confusion and poor communication led to some heavy criticism of the industry's handling of last year's riots - but what has been learnt and what still needs to change?
Adjusters grow unattractive to private equity houses
Private equity houses are growing increasingly cautious about investing in loss adjusters, and one firm has already written down its investment in the market by millions, Post can reveal.
Merlin clients and staff seek new homes after facilities firm quits takeover talks
After almost two decades in the insurance industry, loss adjuster Merlin Claims went into administration last week, arguably the victim of a private equity deal that saddled it with too much debt and a dwindling client list.
L&G confirms pet and travel insurance offerings
Major household insurer Legal & General has confirmed it will launch pet, travel and mid-net worth insurance products before the end of the year.
Buckley Scott raids Groupama and Cunningham Lindsey for new hires
Loss adjuster Buckley Scott has made a string of appointments at its London and regional offices.
Graduate lessons: Embrace the social media concept
Graduate trainees may lack claims experience but their communication skills are state of the art, says Neil Gibson.
Climate Change: Turbulent times
With climate change a growing global concern, how is the insurance industry playing its part in saving the planet?
Garwyn hands regional role to ex-Cunningham specialist
Garwyn has hired former Cunningham Lindsay complex loss specialist Mike Higgins as manager for the London and South East region.
Weather claims to hit £750m as industry waits for SoP announcement
The insurance industry is hopeful that the government will finally release details of the flood risk model that will replace the Statement of Principles before its summer recess next week.
Cunningham Lindsey sets deadline for claimant visits
Cunningham Lindsey is aiming to visit all claimants impacted by recent adverse weather conditions by the end of the week, after settling 28% of claims received since 8 June.