Axa
Axa ready for referrals ‘hurt’ - Insurance News Now – 30 June 2011
Post news editor Mairi MacDonald outlines this week's major general insurance stories including the response of Axa personal lines boss Steve Hardy, on the insurer’s decision to stop accepting referral fess from personal injury lawyers.
Senior claims trio leaves Axa
Three directors from Axa Personal Lines claims division including managing director Tony Peppard have stepped down from their roles.
Axa bans referral fees
Axa said that it will no longer accept referral fees from personal injury lawyers and has called for whiplash injury reform to eliminate fraud within the industry.
Penny Black's insurance week
Penny had to check the date when she received word of a new insurance policy for players of the magical game of Quidditch — championed by Harry Potter and his Hogwarts classmates.
Cornish wins costs case against RSA
Cornish Mutual has successfully challenged a subrogated repair cost dispute with RSA.
Bluefin applies for chartered status
Bluefin Group has applied for professional status with the Chartered Insurance Institute, in anticipation of it becoming a "basic requirement" from clients.
Solicitors' professional indemnity: Turning off the life support
Potential sweeping changes to the solicitors' professional indemnity market could see the controversial assigned risks pool scrapped. Jakki May investigates the effect on qualifying insurers hoping to turn a profit.
Hastings eyes Aviva and Allianz in 2012 IPO push
Hastings Direct's panel of insurers has more than doubled in size since a management buyout 18 months ago, with more firms due to sign up this year, as it eyes one million policies.
Customer service: Brand no longer a guarantee of standards
It is becoming harder for companies to rely on the strength of their brand to prove their service credentials, according to speakers at the breakfast briefing.
Post history - Five years ago: Post Office pushes new PPI product
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from five years ago reveals.
Axa enters joint venture in Algiers
Axa has signed two shareholders’ agreements in Algiers to set up two life and non-life insurance companies in partnership with the Banque Extérieure d’Algérie and the Fonds National d’Investissement (the Algerian National Investment Fund).
Post Europe: Italian disclosure regulation
New contract disclosure rules have been introduced in Italy late last year and as Paolo Golinucci explains this is having a knock on effect for brokers in the open market.
Italian disclosure regulation
New contract disclosure rules have been introduced in Italy late last year and as Paolo Golinucci explains this is having a knock on effect for brokers in the open market.
Axa unveils revised team structure
AXA Personal Lines has revealed details of a new structure for its Intermediary and partners new business team, led by Kirsty Walker, director of sales and partnerships.
Maso joins Aviva as France CEO
The former chief executive of Axa Insurance, Philippe Maso, is to join Aviva as CEO of its France operation.
Spotlight on Reputation: Battered but not broken
The insurance industry's reputation has taken a bit of a battering, as the whole of the financial services sector has endured customer scorn. David Haigh looks at what can be done to turn public perception around.
Spotlight on Reputation: Stop whispering,startshouting
Insurance brokers were shocked by research that showed a large proportion of people did not trust them. Rachel Gordon looks at the reaction, their relationships with clients and why brokers should start being more vocal about their value.
Penny black's insurance week
One could be forgiven for losing track of what's going on behind the revolving door at Aviva Towers of late, where the UK insurance giant has been hit by a spate of senior management changes.
Motor Focus - Fraud Unit: Opening Pandora's box
On the face of it, the suggestion of a police force funded by the industry to help fight fraud seems reasonable. However, Robin Reames examines if going down this path is really the right way forward.
Spotlight on Reputation: Making progress over trust
In 2009, the Chartered Insurance Institute published its Future of Trust in Financial Services research, which revealed some key concerns for the insurance industry. Two years on, CII faculty members reflect on the progress made.
Spotlight on Reputation: Putting the wheels in motion
While the Retail Distribution Review does not cover general insurance brokers, Jane Bernstein discovers that this sector is already putting in place efforts to raise professional standards.
Post Europe: Professional indemnity – the growth market
Professional indemnity was worth almost €6bn across Europe in 2010 and with changes to Italian legislation and increasing negligence claims Alan Leach explains how this market is sure to expand.
Admiral & BGL: Motor rates to slow in H2
Motor rates are likely to slow to single digit levels in the second half of the year, according to analysts, as some players “fight back” from market share losses.
Admiral & BGL: Motor rates to slow in H2
Motor rates are likely to slow to single digit levels in the second half of the year, according to analysts, as some players “fight back” from market share losses.