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Insurance fraud: Survey reveals impact of economic downturn

Insurance fraud: Survey reveals impact of economic downturn

The economic downturn seen in the wake of the Covid-19 pandemic has dramatically affected the insurance industry, leading to various challenges in combatting fraud. The industry is contending with individuals who wouldn’t typically resort to fraud now engaging in such activities, whilst insurance providers are trying to stay one step ahead of ever evolving fraud schemes.

To find out more about the current fraud landscape, Insurance Post collaborated with LexisNexis Risk Solutions to conduct its annual fraud survey.

This report sheds light on the key findings as well as the opportunities and challenges for the insurance industry.

Topics covered include:
• How challenging economic conditions are fuelling fraudulent activities.
• Fraud typologies on the rise.
• Measuring the success of fraud processes.
• Overcoming key fraud challenges.
• How data sharing and technology could assist insurers.
• The new frontline for fighting fraud.
• The emergence of new weapons to help combat fraud.

Download the research report

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Voice channels: the hidden front door to fraud

Voice channels, synthetic identities and AI technology are creating new fault lines in insurers’ existing fraud controls. With criminals targeting telephony channels as a gateway to wider fraud activity, this content sheds light on how insurers can use this intelligence to stay one step ahead.

Telephony data is your secret weapon against fraud

Fraudsters today switch easily between web, mobile apps and contact centres, exploiting whichever route offers the least resistance to make bogus policy applications and claims. This content highlights how real-time phone-number intelligence gives insurers a decisive edge in detecting fraud.

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