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Claims Apprentice 2023: Episode one – Meet the teams

Claims Apprentice is back! After a gruelling interview process, we can now meet the final six candidates, all competing for the prize of becoming the 2023 champion.

In the first episode, we meet the talented sextet as they discuss why they decided to take part in Claims Apprentice, what they are looking to get out of the process, and the skills they hope to display that might help them be successful.

Claire Mulligan, sponsor Kennedys’ own Sir Alan Sugar, also explains why the law firm continues to support the series and what she is looking for in the eventual winner.

Once they have met each other for the first time, our final six – Ellie Rose Arch from Allianz Global Corporate & Specialty, Alasdair Bain from Aviva, Bazzil Boyce from North P&I, Alan DaBreo from HDI Global Specialty SE, Safa Saeed from Zurich and Rebecca Wonnacott from Admiral – are placed into teams and set their first task: to come up with a name for their respective trios.

Watch the first episode, and see who is shaping up to be the successor to previous winners Verity Ross from Zurich [2019], Kelly Huddlestone from Covéa [2020] and Lewis Cunningham from RSA [2022].

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Voice channels: the hidden front door to fraud

Voice channels, synthetic identities and AI technology are creating new fault lines in insurers’ existing fraud controls. With criminals targeting telephony channels as a gateway to wider fraud activity, this content sheds light on how insurers can use this intelligence to stay one step ahead.

Telephony data is your secret weapon against fraud

Fraudsters today switch easily between web, mobile apps and contact centres, exploiting whichever route offers the least resistance to make bogus policy applications and claims. This content highlights how real-time phone-number intelligence gives insurers a decisive edge in detecting fraud.

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