The future of high net worth - Setting a high benchmark
It is commonplace for today's insurance companies to worry about their customer experience, but it wasn't always the case. The high-net-worth market used to be a trailblazer with its level of personal contact and the smoothness of claims. Now it must work hard to stand out as a provider of bespoke service, writes Bob Trott
Has high net worth been reinventing the wheel all these years? The concept was initially to provide a first-class worldwide policy with exceptionally wide cover for those people with large homes and
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