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Insurers rocked by flood theft

Insurers and repairers moved quickly to minimise reputational damage this week after three repairers...

Insurers and repairers moved quickly to minimise reputational damage this week after three repairers working on flood affected homes in and around Hull were arrested on suspicion of theft.

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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