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The claims game

In the UK, managing personal injury claims is a commodity business, but pursuing claims outside the country is a different matter. Complex legal regimes and lack of cost recovery systems create real issues for insurers and legal expenses providers alike, as Rebecca Conway explains

When travellers take out insurance for a trip, their key concerns often centre on the level of medical cover and lost baggage limits in the policy. Ask them about legal expenses insurance and they'll

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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