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Caught in the act

New legislation enabling the courts to impose periodical payments could leave insurers exposed to open-ended liability. Helen Varey explains how insurers can avoid this

The Courts Act is set to give the courts new powers to impose damages for future losses in personal injury claims to be paid by periodical payments.

The ramifications of this will be felt most keenly

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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