News
Penny speed meets... Simon Hodgin, Manchester branch manager, Axa
Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed…
View from the Top: Satisfaction not guaranteed
Net Promoter Score is a widely used measure for assessing your brand through the eyes of your customers, providing an insight into whether a customer is likely to recommend or discredit your company and its services.
Career development: Auto Windscreens offers glazing diploma
Auto Windscreens has become the first windscreen replacement company in the UK to offer a new GQA Level 3 Award for continued competence in automotive glazing.
DAC Beachcroft hails Malaysia business deal
Law firm DAC Beachcroft has expanded its global footprint after reaching a formal agreement with Malaysia's Gan Partnership.
Miller recruits reinsurance specialist
Non-marine retrocession production and placement specialist Kevin Gill has joined Miller.
Austrian lawyer annointed as Van Hulle successor
The European Commission has appointed Klaus Wiedner to replace Karel Van Hulle as head of unit dealing with pensions and insurance in the Internal Market Directorate General.
Insurance sector responds to Budget
Members of the insurance industry have responded to today's Budget.
Budget offers tax relief to SMEs as growth forecast halved
The Chancellor has announced that employers will have the first £2000 cut from their national insurance bill.
Mapfre subsidiary to insure Maltese trade union
Mapfre subsidiary, Middlesea Assist, is to provide home assistance services to the members of the Union Haddiema Maghqudin, a major worker's organisation in Malta.
DCS Global swoops for CL trio and Berrymans pair
Claims management firm DCS Global has made a raft of senior appointments as it commences operations in Bristol and Manchester.
Legal firms call for Law Society executives' resignation following civil justice reforms
A group of law firms, headed by Martin Coyne, managing partner of law firm Ralli, has called for the resignation of the Law Society executive as part of its Save The Legal Industry Campaign.
RSA and NFU Mutual ink bilateral claims deal
RSA has completed the signing of its fifth bilateral agreement on personal injury claims, signing a deal with NFU Mutual.
LMA completes marine claims standardisation project
The Lloyd’s market association has completed a year-long project to standardise engagement terms for marine surveyors and loss adjusters working in the London market.
Lower claims frequency hits Charles Taylor adjusting profit
Growth in Charles Taylor's management services and Isle of Man-based run-off insurance business in 2012 have offset reduced earnings in its adjusting services business, which was hit by a lower number of complex claims than the previous year.
Major cyber attack suspected in South Korea
Computers at three South Korean national broadcasters and two banks were affected this afternoon as some accuse North Korea of dirty tricks.
Asia-Pacific premiums to double by 2020, says Munich Re
Munich Re's Economic Research Department estimates that nearly half of the $2.8trn of additional premiums to be generated by 2020 across the world will be from the Asia-Pacific region.
FM Global shrugs off Sandy
Property and casualty insurer FM Global secured a profit of $774m in 2012 and a COR of 85.7% despite 2 200 claims from superstorm Sandy.
Career development: Apprenticeships to boost economy
Apprenticeship completions over the next decade are forecast to contribute £3.4bn a year to the economy through productivity gains by 2022, according to a report from the Centre for Economics and Business Research.
Ecclesiastical calls for double-digit rate rises
Ecclesiastical’s UK managing director Steve Wood has admitted parts of its liability book could see rate increases in excess of 50% in 2013.
Indonesia "most exciting market" in South East Asia
Indonesia is the most exciting growth market for insurance in South East Asia, although Vietnam also has significant potential, market insiders said today.
Hannover Re completes its conversion to an SE
Hannover Re has completed its conversion to a European Company,Societas Europaea, following its entry in the commercial register of Hannover County Court.
A&A director steps down after 28 years at intermediary
The A&A Group sales and marketing director Steve McPherson will leave the company this week following a 28 year stint at the firm.
Ecclesiastical COR deteriorates while profits grow
Ecclesiastical’s combined operating ratio deteriorated by three percentage points year-on-year to 108.5% in 2012 against an underwriting loss of £24.6m (2011: £18.7m) and challenges arising from non-core business lines.
Trio handed panel roles to provide challenge to FCA policy
Three new chairmen have been appointed to the independent panels representing regulated firms which lead the process for constructive challenge of the Financial Conduct Authority’s policies and practices.