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Hail to Joe Public.

For years insurers have been saying the customer is king, but Paul Kerley argues that future profitability depends more than ever on this being true.

BBN buys defunct's books.

Independent financial services and broking group Berry Birch & Noble has aquired the personal financ...

What the Papers Say.

THE EXPRESS A mother is to sue Asda after an 8ft-long piece of glass at a counter in the Bristol ...

Crime database.

The Business Crime Check Database - www.crimecheck. co.uk - was launched this week by the Home Offic...

The Wright stuff.

Lorraine Wright, director of Cendant claims plus, challenged insurers to be innovative in setting hi...

Travel price cuts.

Travellers with medical conditions or disabilities can now get cheaper cover from broker Hamilton Ba...

Penny Black's insurance week.

Penny Black takes no pleasure in the thought of all those industry bigwigs suffering throbbing hango...

Changing patterns of tartan law.

In the week after the Queen officially opened the Scottish Parliament, Andrew Ireland explains why insurers must make their voices heard as the country prepares itself to catch up with changes to the legal system.

Red hot Chile pensions.

The current restructuring of pension provision in many South American nations is providing strong gr...

Taxing problem.

The IRS has ordered the American Association for Retired People to pay taxes on its income - even th...

Focus on proposals.

Focus Business Solutions has launched an electronic data capture method for insurance policy proposa...

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