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Extending your reach.

CRM is being mooted as the latest cure-all for the insurance industry. But reaching customers requires more than expensive software solutions. It is vital brokers connect with their clients to ensure retention, says David Fanning.

Proctor in FSA move.

The Financial Services Authority has appointed Andrew Procter as its new director of enforcement, re...

Greystoke launch.

Greystoke Legal Services has launched legal expenses cover for solicitor's own clients. Under the sc...

Food for thought?

Ben Riley looks at the government containment of foot and mouth and its implications for insurers.

Conseco PMI to go.

US insurer Conseco plans to phase out about half its major medical health insurance policies, affect...

What the Papers Say.

The Daily Telegraph Peter Davison, the actor, last week chased and caught an armed youth, who all...

LUA threat to Sri Lanka.

Sri Lankan officials were scheduled to fly into London this week to try to persuade the war risks ra...

Lloyd's capital hike.

Lloyd's has increased the minimum level of capital required by new private investors from £50,000 to...

Axa's ups and downs.

Axa has blamed the restructuring of its motor business for a 2.5% decrease in UK general insurance r...

Slovakian floods.

Slovakia's largest insurer Slovenska Poistovna said last week it would pay almost cr250m (£3.7m) in ...

Swiss net launch.

Swiss insurer Baloise launched its balfolio.com internet financial portal last week offering insuran...

The cost of collapse.

The recent Independent Insurance and Chester Street collapses have sent shockwaves through the insurance industry. But Peter Maguire and Alex Hill-Smith take a legal perspective on insurer insolvency and its wider implications - particularly costs.

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