News
Leadership changes as RSA brings customer operations and claims together
RSA has changed its leadership team as it brings customer operations and claims together to create a single function.
Direct underwriters saw retention rates of 70% prior to FCA pricing reforms
Benchmarking analysis data has found that prior to the introduction of the Financial Conduct Authority's pricing reforms, direct underwriters had the highest retention and lowest switching rates.
Capgemini: only 8% of insurers 'Resilience Champions'; Allianz mulls Home & Legacy disposal; CII reports £4.4m deficit; and Questgates buys
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Corbin & King verdict leads to ‘dusting off’ of BI claims as Premier League teams issue court action
The legal sector is revisiting business interruption claims that might have been mothballed after the Financial Conduct Authority Test case as the Corbin & King verdict reopens the possibility of policyholders being able to bring claims under their non…
Motor premiums still in decline in real terms, says ABI
Motor insurance premiums are still at a seven-year low in real terms, despite optimism from other tracking publications, according to the Association of British Insurers.
Insurance-related nuisance calls and texts rose by 40% in 2021
After improving in 2020, insurance-related nuisance calls and messages rose by 40% in 2021, with Information Commissioner's Office receiving 3989 complaints.
QBE appoints RSA's Germain as group chief information officer
David Germain joined QBE’s London office as group chief information office in April.
Getsafe adds buildings insurance in the UK as it targets the top digital spot
Insurtech firm Getsafe is aiming to be one of Europe’s leading digital insurers as it launches buildings insurance to complete its home insurance proposition in the UK.
Insurance Post TV: Price walking special – what impact has the FCA ban had on the personal lines market?
Insurance Post reveals the latest episode of its ‘magazine-style’ television show.
LV provides helpline access for men in its repair garages
LV has launched an initiative to provide men with a safe space to talk about their problems at the garages within the LV repair network.
Brokers warned that a commission ban for multi-occupancy buildings could be the 'thin edge of a large wedge'
Compliance experts have warned brokers that the Financial Conduct Authority's decision to look at commission payments for multi-occupancy building could set a precedent for the future and be seen as an 'easy win' by government.
Admiral defeats fundamentally dishonest fraudster; Ardonagh Academy launched; start-up Coral aims to disrupt LEI sector; and Pool Re to cut prices
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva and WWF outline 'whole economy approach' to Net Zero transition
Aviva and the Worldwide Fund for Nature have published a joint paper, setting out the steps they say the UK government must take to help businesses and the public sector tackle the climate and nature crises.
Briefing: Time for zero tolerance on sexism
“In all honesty, after 30+ years in Financial Services I am pretty used to sexist and derogatory comments like those in the AGM yesterday.”
Customers young and old expect frictionless digital insurance products, says Axa Partners’ Ward
The assumption that innovation in digital insurance need only be in service of younger customers has been proven false, Axa Partners chief sales and distribution officer for the UK and Ireland Kelly Ward has told Post.
Brokers can play key role in Net Zero transition, says Allianz's Dixon
Brokers can play a key role in encouraging businesses to transition to Net Zero, Allianz chief underwriting officer Catherine Dixon has told Post.
QBE weighs changes to regional footprint as brokers demand greater ‘visibility’
QBE is looking to plug a “gap” in its regional footprint as a result of feedback from brokers, its executive director for UK insurance Chris Wallace has told Post.
FCA does not aim to be a price regulator, says Sheldon Mills
In his keynote speech yesterday at the British Insurance Brokers’ Association’s conference in Manchester Mills Sheldon Mills, executive director for consumers and competition at the Financial Conduct Authority, told the audience: “The new consumer duty…
White takes aim at broker FSCS contributions in Biba opening address
British Insurance Brokers’ Association CEO Steve White has said that brokers “must not be left to pay over the odds for the failures of others” through their contributions to the Financial Services Compensation Scheme.
Canopius CUO Mike Duffy to retire
Mike Duffy, chief underwriting officer for Canopius Group, will retire next year after 16 years of service to the company and 40 years in the sector.
Brokers need to help clients avoid the trap of underinsurance, says Allianz' McGinn
With economic volatility and inflation being the biggest challenges facing brokers at the moment, brokers need to sit down with their clients and ask the right questions to avoid them falling into trap of underinsurance.
Musk predicts superhuman safety levels in driverless car AI ‘this year’
Elon Musk, CEO of Tesla, has predicted that the manufacturer will achieve autonomous car artificial intelligence ‘far in excess of the safety level of a human’ within the year.
Motor Mouth Podcast: Is telematics finally ready to go mainstream after many false dawns?
Welcome to the latest episode of the Motor Mouth podcast, as we count down to the Insurance Post Motor and Mobility event on the 15 June at Mercedes Benz World.
Insurers to pass on Pool Re price reductions to policyholders
Insurers have signalled that they will pass on reductions in the price of terrorism reinsurance to policyholders when Pool Re cuts its overall pricing in October.