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Insurers told to expedite sales call backs

Customers that have requested a call back from a contact centre about an insurance purchase will lose interest in the sale if they wait more than 24 hours for the call, research from Callstream has found.

DLG director Jones to step down at AGM

Direct Line Group senior independent director Glyn Jones will not be submitting himself for re-election as a director at the company's 2015 annual general meeting.

Zurich unveils cyber policy

Zurich has launched its new cyber protection policy in the face of international demand for such a product.

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