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Getting a handle on IT.

Insurers may have woken up to the benefits of call centres, but many are not making the most of the technology. Jonathan Swift looks at the changes ringing through the sector.

Appointment at CMG.

Richard Preston has been recruited as a management consultant for the insurance division of European...

Disputes still rising.

After taking the helm in stormy times, Irish Insurance Ombudsman Caroline Gill has seen an increase in the number of cases. She tells Veronica Cowan about the past few months and future areas of concern.

Rating reaffirmed.

Japan's Sumitomo Life has had its 'A-' rating reaffirmed by international rating agency Fitch IBCA -...

Appointment at Norwich Union.

Three senior appointments have been made in the finance team of Norwich Union. Bridget McIntyre beco...

Advertising awards.

Entries are invited for the 14th London International Advertising Awards, to be held at the Royal La...

Appointment at Wang Global.

Leading technology services and solutions company Wang Global has appointed Kevin Johnson as directo...

Learning curves.

The pace of training has been gathering momentum at a furious rate. Evelyn Fenne outlines what employers can do to keep pace.

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