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Arbitrators must be open.

A harsh decision in Illinois is a reminder to arbitrators to make full disclosure. Peter Chaffetz and Charles Scibetta report.

A life in numbers.

First and foremost an actuary, John Tiller (left) is relishing his position as head of GE ERC's life business. Janina Clark reports.

Northern lights go out.

One by one, Scandinavia's reinsurers have been disappearing and the last one to go may well be asked to turn out the northern lights. Adrian Leonard finds out what went wrong in the Scandinavian reinsurance sector.

Who will foot the bill?

Laurie Kamaiko reviews the mountain of insurance litigation that has arisen since the events of 11 September.

Knock-on effect.

Credit and political risk (re)insurers did not suffer direct losses from 11 September, but the terrorist attacks have had a major effect on their market. Mark Godwin reports.

Crunch time

2001 presented the reinsurance industry with its greatest ever challenge. In an analysis of Reinsurance magazine's exclusive rankings, Janina Clark assesses the results of a momentous year.

Troubled times.

Argentina's economic crisis has caused major problems for its (re)insurers and has led to an attempt to set up a domestic reinsurer. Mauricio Kitaigorodzki reports.

Build-up in Bermuda.

Reinsurance's top reinsurer rankings give the definitive picture of reinsurers' 2001 results, but there was also a significant number of start-ups late last year. Patricia Vowinkel assesses their impact.

Decisions, decisions.

Around the world, court rulings on compensation for asbestos-related injuries are having major implications for reinsurers. Adrian Leonard assesses the most recent decisions.

Greenberg joins Ace board

The Bermudian (re)insurer Ace has appointed Evan Greenberg, the chief executive of Ace Tempest Re and...

Finding the key to customer retention.

A healthy client base provides the foundation of any successful business, but you cannot hang onto customers by force. Customer retention and its monitoring has become increasingly sophisticated, as Hugo Cranmore discovers.

Bright young thing.

This year's recipient of the British Insurance Awards Young Achiever of the Year award - Clair Hayward - stood out from the crowd, according to the judging panel. Richard Adams finds out what she puts her success down to.

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