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India calling?

Outsourcing call centre operations overseas is a very attractive solution for insurers trying to cut costs. However, the unions are up in arms about a practice that poses a huge threat to the security of thousands of jobs in the UK, says Hugo Cranmore.

Appointment at Staffware

Staffware, a global provider of business process management software, has appointed Jerry Gilroy as...

Appointment at PlanView

PlanView, producer of integrated project, service and resource management software, has recruited R...

Reversal of fortunes?

When Groupama was taken off the market, tongues began wagging across the industry and beyond. However, Pierre Lefevre, chairman and chief executive of the UK arm, is keen to show he means business, as he tells Lynn Rouse about his plans for the company.

Benfield Group redomiciles

Reinsurance broking giant Benfield Group has ended months of speculation by redomiciling from the U...

Appointment at 80e

Stephen Vickers has been appointed as account executive at 80e, the after-the-event division of DAS...

ACS a step closer

The proposed repair and replacement industry body the Association of Claims Services moved a step c...

GAB: shaken, and now stirred

This year has not been a bed of roses for GAB Robins UK, however, Joseph Zubretsky, group president and chief executive, remains upbeat about what the future has in store. He tells Jonathan Swift why.

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