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Mixed results for AF

Anglo-South African broking group Alexander Forbes' blamed currency movements - that have strengthen...

Called into question

A recent survey on claims handling makes grim reading. It seems many insurance staff on the front line feel the public is becoming more demanding and less reasonable, and that none is totally honest when making a claim. Hugh Thompson reports

New-look Heath takes shape

Broker Heath Lambert denied this week that the sudden departure of its chief executive David Margret...

Worth the paper it's written on?

Insurance contracts are based on mutual trust - aren't they? A study last year challenged the idea of good faith with the shocking finding that 48% of British people would not rule out making an exaggerated claim, says Alison Hart

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