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Kingsbridge profit.

Kingsbridge Holdings, the high net worth specialist that floated 14 months ago, has recorded profit ...

Invaluable team.

Neighbourhood Watch has teamed up with Invaluable - the provider of information services relating to...

Credit withdrawal.

Accident management company Accident Assistance is to withdraw its credit hire and associated servic...

Driving out costs.

With a possible recession on the horizon, insurers are seeking to drive costs down, with outsourcing, for better or worse, being the favourite option, says Edward Murray.

Appointment at Axa.

Axa Sun Life has made Mark Hanson head of knowledge management, Andreas Wasmuht head of e-commerce a...

Software battle wins HR strategy.

Using the HR department as strategic ammunition can help insurers stay ahead of the competition, says Peter Collinson.

Brit confirmation.

Lloyd's insurance group Brit has confirmed speculation that it is planning to raise money in a bid t...

Penny Black's insurance week.

Penny likes to pride herself on being a well read girl and was recently tackling veteran BBC corresp...

Expensive motor.

Research by consultants Watson Wyatt has shown the UK to be one of the most expensive places in Euro...

Axa to cull 100.

Axa Insurance UK is to cut up to 20% of its management positions over the next few months as part of...

IT's not what you do ...

A call centre's success comes down to more than just a sum of its parts. The way technology is used to interface with customers is essential and many insurers are beginning to realise this, says Richard Adams.

The inside story.

Despite the dire predictions circulating after the 11 September attacks, top players at Lloyd's insist that the corporation has had plenty of experience in coping with the market's ups and downs, says Marcus Alcock.

What the Papers Say.

The Daily Telegraph A pair of Manolo Blahnik shoes with razor sharp 'killer' heels has been pulle...

Baggage handling.

Insurers are beginning to see the merits of outsourcing and many are entrusting their non-core activities to third parties. Shedding their excess baggage gives companies the flexibility to out-manoeuvre the competition, says Simon Threadgold.

Groupama on panel.

Groupama has been selected to join Abbey National's new online 'quote and buy' home insurance panel....

Lloyd's audit.

The US regulator, the National Association of Insurance Commissioners, has recruited accountancy fir...

S&P on reinsurers.

Reinsurers are reducing their emphasis on long-standing client relationships and adopting a more cli...

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