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Kennedys promotes five solicitors

Kennedys has promoted five solicitors to partner within the UK, and two Hong Kong partners to the global partnership.

William Russell expands global sales team

International expatriate insurance specialist William Russell has restructured and expanded its global sales team with the appointment of six new sales professionals.

Evolution appoints commercial underwriter

Commercial underwriting specialist Evolution Underwriting has appointed James Curtin as a commercial underwriter working within the new business team.

One Group assists charity with £25 000

Travel claims specialist One Group has backed the Willow Foundation, a charity set up by football legend Bob Wilson and his wife Megs to provide special days for seriously ill 16 to 40-year-olds, and pledged to raise £25 000 in 2010.

Five is magic number for benchmarking

Challenged as to whether there is a an ideal number or critical mass of companies that need to take part in external benchmarking exercises to render them effective, Jeff Rieder, president of the Ward Group, suggested five is the magic number.

Lowest common denominator curb

Although modern software systems can potentially track and monitor an almost infinite number of metrics, the ability to externally benchmark these against competitors will always be constrained by the "lowest common denominator effect", said Eugene Lee,…

External comparisons can create unexpected outcomes

External benchmarking can deliver unexpected and additional results, it emerged during a question and answer session. Jeff Rieder, president of the Ward Group, said experience has shown that, when looking at the top quartile of performers, those…

Flaws found in current evaluation methods

The three methods UK insurers typically use to evaluate their performance relative to industry peers all have failings. That was the key message of Paul Tomlinson, director at Deloitte UK Consulting, who outlined the major benchmarking challenges…

Lorega hires ex-CILA head for new adjusting arm

Lorega has vowed to tackle the lack of new blood entering the loss adjusting sector after recruiting former president of the Chartered Institute of Loss Adjusters, Angus Tucker, to spearhead its own skills academy.

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