News
Website review: Common errors plague Prudential
Compuware tested Prudential's web performance from 18 August to 20 September, using its Gomez performance benchmark.
Ask the expert: Ali Foroshani
I have been recruiting for the same position for a number of months and, despite seeing some good people, I feel the ideal candidate is still out there. How can I ensure I attract them? It can be tempting to continue to benchmark the market when you’re…
Market moves: Hastings and Compare the Market bolster ranks with directorial appointments
Broker Hastings and BGL-owned aggregator Compare the Market were the busiest recruiters this week, both bringing in new directors.
Insurance Strategy 2012: Insurers overlook brand power at their peril
The power of branding is an important tool for insurers to compete in a volatile market.
Insurance Strategy 2012: Get clever about customer contact
Insurers must communicate better with customers and recognise that one renewal action a year is not enough to build lasting relationships, according to IBM business development executive Adam Bellchambers.
William Russell alters Hong Kong claims process
International expatriate insurance provider William Russell has changed its out-patient claims procedure for Hong Kong-based clients.
RSA and Groupama sign motor claims agreement
RSA and Groupama Insurances have signed a bilateral agreement to help tackle the industry issue of subrogated motor repair costs.
LV appoints Mark Austen as chairman
LV has confirmed that Mark Austen will take over as chairman following the firm's annual general meeting in May next year.
RMS updates Japan quake model
Catastrophe modelling firm Risk Management Solutions has released an update to its Japanese earthquake model, factoring in lessons from last year's Tohoku quake.
XL adds seven new hires to continental casualty team
XL has added seven underwriters to its casualty team to meet the growing demand for liability solutions throughout Europe.
Reports claim DLG has 'sold' 33% of IPO book
Direct Line Group has found buyers for the full 33% stock stake, just three days into a nine-day marketing drive, sources close to the transaction told Reuters.
MS Frontier Re to open Malaysian office
MS Frontier Re plans to establish a new branch office in Malaysia subject to regulatory approval to service its clients in Asia and Oceania.
French treasury to raise €800m via tax on insurers
French insurers and reinsurers face a 7% hike in the exit tax on capitalisation reserves, if proposals in the 2013 budget go ahead.
Towergate MD joins Integro
The former managing director of Towergate Specialist Markets, Martin Wright, has joined Integro Insurance Brokers as MD of its UK retail operations.
Factor in reforms, motor insurers urge Competition Commission
The Competition Commission has been urged to consider the impact of upcoming legal reforms, including the ban on referral fees and changes to general damages, when it begins its two-year investigation into the private motor insurance market.
Second Gibraltar firm follows Lemma into administration
Hill Insurance is seeking the appointment of a provisional liquidator following a "serious external fraud".
Keating joins CEO Hubbard at UK General as Bruce exits
Cathie Bruce is leaving her post of managing director of the commercial division at UK General and will be replaced by former Axa personal lines intermediary boss Mike Keating.
ABI to publish "compelling" young driver report
The Association of British Insurers will publish proposals tomorrow for improving young drivers' safety, calling for initiatives including a ban on intensive learner courses.
Ex-Capita boss joins price comparison site
The former chief executive of Capita Insurance Services and Minster Law, Matthew Briggs, has joined legal price comparison website Wigster.
Subrogated motor repair costs in the firing line for RSA and Groupama
RSA and Groupama have come together to sign a bilateral agreement designed to speed up the subrogated motor repair payment process and remove unnecessary costs.
Hyundai Marine & Fire scores ratings upgrade
South Korean insurer Hyundai Marine & Fire has had its financial strength rating upgraded to 'A' from 'A-' by AM Best.
HCC's Molbeck to step down in December
HCC Insurance Holdings has confirmed that its president Christopher Williams will succeed John Molbeck in December.
Two million Brits mistakenly driving without insurance, says LV
More than two million people have driven without insurance, according to LV, 1.8 million of them mistakenly believing they were insured at the time.
Ace goes live with property insurance cover to fill terrorism gap
Ace has launched a property insurance proposition designed to cover the gaps between traditional property, terrorism and political violence insurance policies.