News
Solvency II to transform insurers’ allocation of assets, says Fitch
Solvency II will alter how insurers allocate their assets, leading to shifts in demand and pricing for several asset classes, according to Fitch Ratings.
RSA aims for "brilliant" service with new appointment
RSA has appointed Mark Wright as UK customer and brilliant service director.
Endsleigh warns leisure trusts to check their policies
Endsleigh has warned leisure trusts could be liable should a customer injure themselves on a piece of faulty gym equipment.
Aviva sells RAC to Carlyle Group for £1bn
Aviva has announced plans to sell The RAC to Carlyle Group for £1bn.
Disgraced coverholder boss faces FSA fitness probe
The chief executive and director of a Financial Services Authority-approved coverholder faces having his status as a 'fit and proper' person investigated by the regulator, after admitting to child sex offences at Canterbury Crown Court.
Green Insurance plants one millionth tree
Scotland's Environment and Climate Change Minister Stewart Stevenson planted a sapling Rowan tree to commemorate one million trees planted by The Green Insurance Company as part of a carbon offsetting scheme.
Broker Assistance wins motor claims management deal
Alan & Thomas Insurance Group has appointed Broker Assistance to manage the claims for its entire motor portfolio.
Cornish wins costs case against RSA
Cornish Mutual has successfully challenged a subrogated repair cost dispute with RSA.
JLT set to target economies emerging from conflict
JLT is set to launch a product suite aimed at companies that want to expand into economies emerging from periods of military conflict.
North of the Border: review of expenses and funding of civil litigation in Scotland
Following the Jackson review of costs in England and Wales, the Scottish government has launched its own review of expenses and funding of civil litigation north of the border. This review was one of the measures recommended by Lord Gill's Report of the…
Scepticism over future of regulation
Law firms have reacted with scepticism to the Financial Services Authority's paper on the future of regulation for insurers. This week the regulator released a joint paper with the Bank of England, outlining how the Prudential Regulation Authority — the…
Bluefin applies for chartered status
Bluefin Group has applied for professional status with the Chartered Insurance Institute, in anticipation of it becoming a "basic requirement" from clients.
Towergate reshuffle sees three senior appointments
Towergate has made three senior internal appointments within its underwriting business following the departures of Simon Read and Scott Banks for Gallagher.
Insure The Box aims for £50m
Telematics specialist Insure The Box, is aiming to write more than £50m in premium income over the next year, as it gears up to appear on aggregator Go Compare.
Duty of care ruling overturned by appeals court
Surveyors and their insurers can "breathe a huge sigh of relief" according to lawyers, after the appeal court limited the duty of care owed to buy-to-let property investors.
Customer service: Employee engagement key to improved results
Improving employee engagement can positively impact the customer experience, according to Jo Causon, chief executive at the Institute of Customer Services.
EC denies any delay to SII implementation
The European Commission has denied that implementation of the Solvency II directive could be delayed until 1 January 2014, a year later than planned, despite admitting a "short transitional period" is likely to be introduced.
Autoglass moots layoffs as NW looks to recruit
National Windscreens has pledged to embark on a recruitment drive as its rival Autoglass confirmed it has entered a 30-day consultation with staff over potential redundancies.
Brown: Aon 'could buy anyone' to expand its regional footprint
Aon UK chief executive Rob Brown has claimed the broker is well positioned to make further acquisitions in the UK market and "could buy anyone" to expand its regional footprint.
Customer service: Process improvements can provide 30% to 50% cost reductions
Businesses can be much more "intuitive to change" by improving their process management, rather than just focusing on workflow.
Appreciation for Avery as whiplash work recognised
Thatcham's crash & safety manager Matthew Avery has been honoured with an award from a US-based vehicle safety organisation.
Phase two of Jackson needed claims law firm
The government has "stuck to its guns" with primary legislation needed to introduce the core principles of Lord Justice Jackson's review into civil litigation costs.
Customer service: Customer service at risk due to desire to reduce overheads
Companies need to be alert to the danger of compromising customer service in their attempts to reduce overheads, warned David Tryon, director of client management at DST Global Solutions.
UKG launches GAP product
UK General has developed a hybrid insurance product that helps motor trade dealers avoid financial penalties arising since the Association of British Insurers published guidelines on guaranteed asset protection insurance cover in February.