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Penny Black's insurance week.

Penny is frankly astounded at the lengths to which mischief-makers in the industry will go to rub so...

Go with the workflow.

Market pressure has long been building to reduce claims costs, spurring insurance companies to embrace new technology that can manage workflow more quickly, efficiently - and cheaply. These advanced systems bring benefits all round, says Theodore Agnew.

A driving force.

By helping the crack down on uninsured drivers, the Motor Insurers' ŠInformation Centre and Experian have steered themselves to victory in this Šyear's technology category. Richard Adams reviews their award-winning Šmotor insurance database.

Dream scheme.

Adopting an innovative approach, after listening to the concerns and Šneeds of stakeholders, has been key to the success of ŠPricewaterhouseCoopers' solvent schemes. Lynn Rouse looks at how this Šperfect package impressed the BIA judges.

A tough act to follow.

Despite lingering uncertainties and a tough financial climate that Šrefuses to go away, Equity Red Star's strength shone through, winning it Šthe Lloyd's Syndicate of the Year award. Marc Jones finds out more.

Simply the best of British.

Take pride in your achievements and your industry. That was the Šmessage David Worsfold, Incisive Media's editorial director, gave Šfinalists during his welcome speech at the Royal Albert Hall, reports ŠRachel Gordon.

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