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Claims

Keelan Westall hails second in-house claims move

Aviva has granted Keelan Westall the authority to process and settle Aviva claims in-house, for amounts up to £2500 net of the excess. The Barbon-owned, Hampshire- based company already has a similar arrangement in place with Zurich.

View from the top: 2011: a case of déjà vu?

I have started 2011 with a strong sense of déjà vu as my colleagues in our claims teams deal with our customers' problems arising from the recent extreme weather conditions. I recall that January 2010 was much the same following another spell of bad…

Postbox: Apil hits back

With regards the article 'Claimant community blamed' () the development of a specific mesothelioma pre-action protocol was made redundant by modification of the disease and illness protocol.

Smith joins Eaga

Former Rok operations director Mitchell Smith has been appointed operational development director with heating and renewable energy firm Eaga.

Potholes cause rise in insurance claims

Insurance claims arising from damaged cars are likely to spike as a result of a "nasty rash" of potholes across the UK's roads caused by the recent harsh weather, the AA has warned.

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