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Claims

Editor's comment: Passing the hot potato

And so the buck gets passed once more. Another week, another non-decision on referral fees. This week it was the turn of the Legal Services Board to fight shy of a ban, deferring future responsibility for dealing with this questionable practice to…

'Therapy drift' leads Axa to outcome-based model

Axa Insurance is looking to counter its concerns over rehabilitation 'therapy drift' by working with a provider's new outcome-based pricing model, which effectively offers insurers a money-back guarantee on results.

Interview - David Bott: In the Apil hotseat

With claimant lawyers facing radical change over the next year following the Jackson Review, David Bott has a turbulent introduction to his tenancy as the new Apil president. Leigh Jackson talks to the man whose job it is to steady the ship through these…

IFB and Apil fraud tie-up

Discussions are underway between the Insurance Fraud Bureau and Association of Personal Injury Lawyers to establish a data-sharing agreement aimed at combating fraud.

Imperial replaces Davies

Imperial Consultants is set to replace rival claims firm Davies on Zurich's panel for low-value property repair validation, Post has learnt.

Technology - Mobile apps: The age of the app

App fever is infiltrating every aspect of our lives — and the insurance industry is no exception — but while the benefits a quality app can bring are undeniable, there are a number of pitfalls to avoid, says Ian Singer.

Penny Black's insurance week

Penny cannot help but feel rather jealous of Josh Mitchell, the graduate who has landed a £40 000-a-year job as an 'ambassador' at sporting and musical events for the creatures from the compare the meerkat adverts.

The CILA and the III mutually acknowledge qualifications

The Chartered Institute of Loss Adjusters and the Insurance Institute of Ireland have reached an agreement to formally recognise each other’s qualifications to promote closer co-operation and encourage professional development both in the UK and the…

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