Claims
Brokers flagged concerns to FCA over ‘long-term’ damage to industry due to BI claims handling
Insurers have been accused of mis-steps in claims handling on four counts by brokers, according to a witness statement from Financial Conduct Authority director of general insurance and conduct specialists Matthew Brewis.
Axa, Home & Legacy and Swiss Re discussed how close the insurance sector is to a reality of end-to-end digital claims management
It might have taken longer to impact the back end than the front, but digitalisation is starting to play a larger role in how insurers handle claims.
Industry urged to work together as fears raised whiplash part two will never see 'the light of day'
Trade body urges the industry to continue working together post-Covid as the Ministry of Justice kicks part two of the whiplash reforms “into the longest of long grass.”
MoJ defends decision to drop ADR from whiplash portal
The Ministry of Justice has defended its decision to remove alternative dispute resolution from the incoming whiplash portal having received criticism from claimant lawyers over the move.
Blog: Eight steps to keeping climate change insurable
The effects of climate change, such as rising sea levels and above-average temperatures, have long been apparent, however Swiss Re’s CEO, Tava Madzinga argues the resulting risk landscape is now more dynamic than ever.
Covid-19 Resilience Survey 2: Two-thirds of insurance staff are not keen to return to the office, while 90% are anxious about using public transport
The majority of insurance staff feel worried or anxious about a return to the office environment, while 90% of those surveyed had major concerns about using public transport to get there a survey by Post has found.
NI Assembly committee rails against insurer Covid-19 BI payouts as ABI grilled
There is a “real perception of intransigence from the insurance industry … [and] lack of willingness to engage and support business” during the coronavirus pandemic, according to Caoimhe Archibald, chair of the Northern Ireland Assembly’s Economy…
Insurance Covid-Cast: Insurtech 100 special – 'Claims Focus' with Floodflash, Snapsheet and Tractable
In the 22nd episode of Post and Insurance Age’s video series we gathered together a trio of start-ups featured in the Insurtech 100, all of which are focused on using the latest technology to make the claims experience smoother and more transparent using…
Motor Mouth Podcast 12: Motor insurance – the coronavirus’s impact on insurers
Insurance Post’s content director Jonathan Swift interviews Paul Baxter, managing director of Marmalade, to get his views and experiences of the last few months and what the major challenges will be for motor insurers in the future.
Analysis: Garage closures pile pressure on credit hire relations
Insurers and credit-hire organisations are working together to mitigate the rising costs of credit hire caused by delays in repair and extended hire issues related to Covid-19.
HAG issues £52m claim against Hiscox as its lawyers draw up dentists' claim against QBE
The Hiscox Action Group has issued a £52m claim against Hiscox for unpaid business interruption claims related to losses incurred during the coronavirus lockdown.
US loss adjuster partners with Williams Pitt and Delta for UK and Ireland launch
US loss adjusting group Global Risk Solutions has formally launched in the UK and Ireland with two strategic partnerships - Delta Claims Solutions and Williams Pitt.
Edelle Michaels replaces Andrew Fyfe as Ifed head
Detective chief inspector Edelle Michaels has been appointed as the head of the City of London Police’s Insurance Fraud Enforcement Department.
Nearly 500 people set to lose their jobs at Markerstudy
Markerstudy has opened a “redundancy consultation exercise”, the insurer has confirmed.
FCA's role evolving as 'product value policeman', says CMS
The Financial Conduct Authority’s new guidance issued today is far more than a helpful steer as the watchdog’s “product value policeman” role develops, according to CMS financial services partner Simon Morris.
FCA enacts guidance on insurance value during Covid-19 crisis
The Financial Conduct Authority has brought new guidance into force with immediate effect, telling insurance businesses to consider the impact of the coronavirus pandemic on the value of their products.
Briefing: Business interruption insurance – reported ‘u-turns’ have yet to prove significant
Some insurers have now decided to pay up on business interruption policies, the regulator has said, but just how much of an impact do these 'u-turns' really have on the BI situation and consumer confidence?
Interview: Zego CEO Sten Saar
Zego co-founder and CEO Sten Saar tells Emmanuel Kenning about the insurtech’s significant growth ambitions, how he came into the market nearly four years ago and why he is committed to it for the long haul
FCA BI test case gives law firms and businesses pause for thought
The Financial Conduct Authority's test case may be driving some law firms to revise their roles in slated business interruption legal battles, but lawyers argue they will still have a part to play quantifying losses and settling disputes.
R&Q reveals record profits as it unveils growth ambitions
Randall & Quilter Investment Holdings has reported a 180% rise in pre-tax profit from continuing operations to £40.1m for the year ended 31 December 2019.
Insurance Monitor: Can the industry regain control?
In this month’s column, David Worsfold looks at the industry’s stumbling response to Covid-19, the investigation fees travel insurers may face and why Brexit needs to move back up the boardroom agenda
FCA names eight insurers to take part in BI test case
Eight insurers will participate in a High Court test case being prepared by the Financial Conduct Authority to rule on whether the wordings of business interruption policies provide cover to businesses hit by the coronavirus pandemic.
Former Home Secretary to head Pandemic Re working group
Amber Rudd, former Home Secretary, will lead one of six working groups set up by the Pandemic Re steering group.
Allianz appoints Rebecca Rogers as property claims head
Allianz has named Rebecca Rogers as head of property claims joining from LV.