Claims
Showing its teeth
Contrary to predictions, one of the first major judgments to consider the issue of 'desirable activity' has arisen in the employer context. Paula Jefferson explains.
Post launches new series of live webinars for the insurance industry
Take part in Post's latest series of live webinars addressing the key strategic areas of change, the customer and creativity.
ABI claims FOS complaints data risks misleading consumers
The ABI has produced its own table showing complaints in context of overall quality of type of policy.
Ombudsman publishes complaints data on insurers
The ombudsman upheld 70% of general insurance complaints.
Helphire reveals extent of AA/Saga contract loss
Credit hire firm, however, buoyed by two contract renewals.
Three quarters of iinsurance nvestigators report leap in fraud
Ordnance Survey's Sarah Adams claims insurers are fighting back.
Regus strikes disaster recovery deal with insurance specialist
Provider added to Crisis Survivor's panel.
On the edge
Despite the latest figures revealing that the overall number of claims for work-related illnesses is falling, disease liabilities still pose a major financial threat to UK businesses and their insurers. Gary Fitzpatrick reports on the findings of a new…
Stuck in the middle
If a customer's claim is rejected, brokers are increasingly finding themselves in the centre of negligence claims. Daniel Dunkley reports on how they can take themselves out of the firing line.
Anybody interested in saving cash?
Detective Chief Inspector Mark Hooper has an offer for motor insurers" a four-fold return on investment and protection against fraud relating to stolen cars. However, as Lynn Rouse finds, bizarrely it seems no one wants to take him up on this.
Behind the mask
The debate surrounding incentives in the handling of household building claims is masking the real problem in the sector, claims Max Dunworth. He explains the real issue is the need to find a better model to fit with the current market upheaval.
