Claims
Pick of the week
IFB to move into new product areas; Stakeholders to discuss CPR rules; Hastings Direct to launch high street branch; Accident Exchange issues Autofocus proceedings; Primary Group set to axe 10% of staff
BeValued and LMG merge
Directors and staff remain in contents and jewellery merger.
Shene to outsource claims to Bankstone
Personal lines broker appoints claims specialists for motor, household and business
Unfinished business
Entrepreneurial players in the claims market have benefited from maximising the incentives of motor injury claims in recent years, but the trend towards commoditisation of claims handling does have its place, writes Alistair Kinley.