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Claims

Thieves without frontiers

Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.

The whole picture

Despite their importance to many insurers, brokers are often forgotten when it comes to the servicing of claims. Ana Paula Nacif reports on the benefits providers may achieve by addressing this issue seriously.

From Bromley to Brentford

Charles Crawford, chief executive of the Davies Group, talks to Jonathan Swift about developing his skills in a different sector, strengthening client relationships and his future plans for the business.

S&P, Moody’s and Fitch in Ohio lawsuit

Ohio’s attorney general has filed a suit against Standard & Poors, Moody’s and Fitch, claiming that the agencies provided misleading credit ratings that cost state funds hundreds of millions of dollars.

Smoker wins record payout

Florida judge awards ex-smoker $56.6m for medical expenses and $244m in punitive damages from maker of Marlboro cigarettes.

Out with the old

Opportunities for claims handling leakage exist and cost insurers millions of pounds a year. But modern systems can help insurers to reduce it in many ways, writes Katie Doyle.

Out of time

Rob Withers questions whether insurers are practising what they preach when it comes to health and safety regulations.

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