Claims
Gracey expands Crawford role
Crawford & Company has expanded the role of fraud boss Bobby Gracey to include the new title of UK business development director. Mr Gracey, vice president of global counter-fraud solutions, who joined the loss adjuster in 2003, takes responsibility of…
Credit hire bodies in talks to create single industry voice
The Accident Management Association and National Association of Credit Hire Operators are poised to merge, Post has learnt.
Haiti reconstruction could cost $14bn
Study from the Inter-American Development Bank claims Haiti earthquake more destructive than any modern natural disaster.
View from the top: Value of human capital
Despite signs of rates hardening in some lines of business, plenty of capacity coupled with the wider economic situation are driving the extremely competitive pricing we are seeing today.
Tracker renews police deal
Stolen vehicle recover operator Tracker has signed an exclusive five-year extension on its partnership with the UK Police Force.
Biba: FSCS PPI levy “galling” for brokers
The British Insurance Brokers’ Association has claimed that the Financial Services Compensation Scheme an interim levy of £20m to fund failures involving the sale of payment protection insurance is “galling” for insurance brokers.
Accenture expands RM offering
Accenture has launched a global risk management consulting service line to help companies identify, manage and mitigate risks and make greater strategic use of risk data.
Nine in ten customers “satisfied” with motor claims service
Almost 90% of claimants are satisfied with their motor insurance claims service, new research has revealed.
Private equity-backed Merlin reports £61.9m loss
Merlin's turnover fell to £64.9m from £65.6m in its last financial year and, as of 30 April 2009, had net liabilities of £73.2m.
5 Years ago: Passive smoking implications
Two passive smoking litigation test cases that could have "massive implications" for insurers are set to be heard in May.
30 Years ago: Cost of fire damage hits £1m a day in Great Britain
The estimated cost of fire damage in Great Britain (England, Scotland and Wales) in 1979 was £355.3m, representing an increase of about 15% over the 1978 figure (£309.3m) and averaging close on £1m a day throughout the year.
New trio join the ranks at Allianz claims grad scheme
Clair Beverley, Philip Bowles and James Catchpole have joined the Allianz claims graduate scheme.
Business Interruption - Valuations: Setting sums
The risk of commercial underinsurance can leave brokers in the firing line and the insured financially distressed. Terri Adams and Richard Powell report on how this can be avoided.
Public Sector - Reserving: Emerging into the sun?
After the harsh winter, John O'Neill takes a look at the challenges facing local authorities in terms of reserving for future events. Is the outlook still bleak or is the sun on the horizon?
Public Sector - Road Maintenance: The big freeze
With much criticism being levelled at local authorities for their handling of the recent heavy snowfall, Caroline Elson details the defence against winter maintenance claims.
Public Sector - Road Maintenance: Smoothing things over
With a pothole being repaired every 33 seconds in England and Wales, Edward Murray reports on the issue of public liability claims concerning this road hazard.
The science behind VSA needs to be proven
I read the article Fraud — Voice Stress Analysis with some interest and congratulate you on a balanced piece of reporting.
News analysis: Financial Services Bill - Nuts and bolts
The Financial Services Bill is going through the legilslative process. Daniel Preddy and Martin Langley explain why more debate is needed about some of the proposals.
News analysis: Scottish LIon - Sting in the tail
Although the Scottish Lion appeal was a victory for creditor democracy, many legal arguments over solvent schemes of arrangement remain to be settled. Tim Goodger and Ed Stanley explain how the judgment places a heavy burden on scheme administrators to…
Claims Club: Street deals not backed by members
A small proportion of Claims Club members agreed that assigning individual loss adjusters to deal with all flood-damaged property in a particular street is a good idea — but when asked whether this is achievable in practice, the answer was a resounding…
Claims Club: IDSL issues stark warning over RTA claims process
Claimant lawyers flouting the new process for low value road traffic injury claims will be reprimanded and their details passed to the Ministry of Justice.
Claims Club: ABI surge event plans prioritised for 2010
Hypothesis testing is the best way to devise a collaborative industry surge plan, following events such as widespread flooding, insisted Tim Humphreys, policy adviser for risk management and emergency preparedness at the Association of British Insurers.
Claims Club: Advisory Board 2010
Chair: Ant Gould, group editor-in-chief, Incisive Media
Claims Club: Bell - data must be harnessed
Third generation analytics tools and data visualisation in particular could help insurers better understand their exposure to claims leakage. That was the key message of Steve Bell, advisory partner in Ernst & Young's financial services business, whose…