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Claims

My best 11: Bobby Gracey, Crawford & Company

The inaugural manager to select his best XI for a potential start-up company is Bobby Gracey, vice president for global counter-fraud solutions and UK business development director at Crawford & Company. A heavy reliance on his claims and fraud…

9/11 Contract certainty: The first steps taken

A rush of legal cases always followed a catastrophic loss before contract certainty was introduced. The attacks on 11 September 2001 thrust the issue into the spotlight but were other factors at play?

RBSI tops Ombudsman GI complaints

Royal Bank of Scotland Insurance is the most complained about general insurer in the UK according to figures from the Financial Ombudsman Service.

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