Claims
ABI backs Competition Commission credit hire investigation
The Association of British Insurers has thrown its support behind the Office of Fair Trading's decision to refer the motor market to the Competition Commission.
Claims Club monthly missive: Holy motors it's David Mairs
It has certainly been an interesting week at Post Towers, with the industry's finest rowing over customer services and an stimulating encounter with AMG founder David Mairs.
Competition investigation outcome could 'mean policyholders lose out', says CHO boss
The Credit Hire Organisation has said that the Competition Commission investigation into the UK motor insurance market could seriously disadvantage policyholders' access to justice and force premiums to rise.
OFT refers 'dysfunctional' motor market to Competition Commission
The OFT has referred the UK's private motor insurance market to the Competition Commission for further investigation amid concerns that the market is not working well for motorists.
Insurers manage trillions of pounds in investments, ABI finds
UK insurers are now paying out nearly £200m every single day to customers, according to figures published by the Association of British Insurers.
Post Top 100 UK Insurers Supplement: Customer loyalty - At your service
Firms are increasingly turning to customer loyalty metrics to help understand customer needs, improve services and increase retention rates.
Post Top 100 UK Insurers Supplement: AM Best commentary - Flooding the market
A deluge of weather-related claims, coupled with low investment returns, continue to dampen non-life insurer performance albeit one buoyed by premium increases.
New jet allows CEGA to repatriate claimants across the globe
Medical assistance and claims management company CEGA is extending the international reach of its air ambulance service to meet growing demand for long-distance critical care transfers.
Rehabilitation First Awards 2012 - The winners
Guests were welcomed to the eighth annual Rehabilitation First Awards, held at the Royal Garden Hotel in Kensington, by chair of the judging panel and editor of Post Lynn Rouse, who spoke of how the hugely successful London Paralympics could prove a …
Davies dropped from Zurich and NFU Mutual claims handling panels
Davies has lost its place on the claims handling panels of NFU Mutual and Zurich, following reviews by the insurers.
Ping An files arbitration claim over Fortis losses
Chinese insurer Ping An has filed an international arbitration claim against Belgium, in a bid to recoup losses from its investment in the now defunct financial services group, Fortis.
Motor insurance: Driving down cover costs
With two major indices reporting a fall in the cost of motor insurance, there are signs that the sector’s fortunes are improving. Can insurers afford to be optimistic, or should they proceed with caution?
Editor's comment: Synchronised squabbling
Anyone who thought the costs war was close to being exhausted after more than a decade of ferocious wrangling over the fine print might have been disappointed to witness Tuesday’s posturing in the Court of Appeal.
Court of Appeal delays decision on key date for 10% damages uplift
The Association of British Insurers' hopes of ensuring that the forthcoming 10% rise in general damages is tightly synchronised with the withdrawal of the recoverability of success fees and after-the-event premiums hang in the balance.
Crawford sets up flood claims help centre
Crawford & Company has set up a help centre in Morpeth to assist homeowners with flood claims, as the residents battle storm damage for a second time in four years.
Lloyd's backs IPO access for small companies
Lloyd's of London has welcomed lower barriers to entry to the London Stock Exchange for small companies.
CNA appoints claims head for UK and continental Europe
CNA Europe has named Monique Van Der Linden as head of claims and vice president for Europe.
Home insurers to incur £10m flood bill
Panmure Gordon analyst Barrie Cornes has told Post that Aviva and RSA could see insurance losses of £10m to £15m from the latest round of UK flooding.
Lloyd's returns to profit with 'strongest' half-year result in five years
Lloyd's of London is back in the black after posting a profit of £1.53bn during the first half of 2012 compared with a loss of £697m in the same period last year.
Motor insurance fraudster sentenced
A magistrate has sentenced a London man who pleaded guilty to insurance application fraud and sending "malicious communications" to an insurer.
CNA names vice president for Europe
CNA Insurance has appointed Monique van der Linden, pictured, as head of claims and vice president for Europe.
Court of Appeal delays judgment on retrospective 10% uplift debate
The Court of Appeal has decided to delay judgment on an industry appeal against a decision to effectively bring forward a rise in damages by 10% from April next year.
Telematics box tested in car rally
Cobra UK has released a white paper on the performance of its telematics box after testing it for three days at the Ulster Rally.
AA calls for government action on flood protection
Recent government statements concerning the availability of affordable flood cover when the Statement of Principles expires in June have "not given much ground for confidence", according to AA Insurance director Simon Douglas.