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Claims

Ethics: Do the right thing

The insurance industry may need a root and branch overhaul of its approach to ethics. But with claims that companies don’t actually understand the issue, the road to restoring trust is set to be rocky.

Banks in £1.3bn insurance mis-selling pay-out scheme

The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s card protection and identity…

Your Say: The few to affect the many

The recent story in Post on the agreement by SOCA to release the names, albeit confidentially, of companies, including insurers, which are alleged to have illegally instructed private investigators, is a worrying development for the reputation of the…

Europe: Continental catastrophes

An EC Green Paper proposing harmonisation of catastrophe insurance across Europe has faced strong criticism from the market. Edmund Tirbutt explains why.

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