Claims
FCA holds to claims ratio publication plans
The Financial Conduct Authority has reiterated that the publication of claims ratios remains its “preferred measure” for assessing the efficacy of general insurance add on products.
Crawford unveils ‘transparent’ Contractor Connection brand
Crawford has unveiled a new, redesigned network model that will see insurers offered fixed network fees.
First half catastrophe losses 19% below 10-year average
Insured catastrophe losses for the first half of 2014 were $22bn and around 19% below the 10-year average of $27bn according to catastrophe modelers Impact Forecasting.
Cathay Century is lead insurer for Taiwanese plane crash
The insurance coverage for yesterday's deadly plane crash on Penghu island is split between eight Taiwanese insurers.
TransAsia plane crashes in Taiwan; 48 dead
A TransAsia Airways aircraft crashed yesterday in stormy weather on the island of Penghu in Taiwan. 48 people are dead and 10 are injured.
Which? clamps down on financial products' ‘sneaky fees'
Which? is calling for clarity around fees and charges on financial products following an investigation that revealed 50% of the motor insurers it examined had increased their fees in the past three years.
Aviva calls for rehab-only compensation for minor road accident injuries
Aviva is pushing for changes to motor insurance compensation including cutting cash compensation for minor whiplash injuries and restricting personal injury lawyers to cases where their expertise is needed.
ABI supports amending portal to include multi-defendant claims
The Association of British Insurers wants to see the Ministry of Justice claims portal extended to include multi-defendant claims, in a bid to tackle the rising costs of industrial deafness, Post understands.
QBE hands GAB Robins TPA deal
QBE has agreed a deal to hand GAB Robins sole control of third party administration services commercial property business acquired from Brit, Post can reveal.
Video: Claims edition – Jewellery Claims
Claims are often labelled the ‘shop window’ for the insurance industry and although all claims are important, they are rarely more emotive than when very personal items such as jewellery and family heirlooms are lost, stolen or damaged.
Video: Claims edition – Rehabilitation
As Post approaches the 10th anniversary of its Rehabilitation First Awards, the brand remembers how it has long been a supporter of the principle of early intervention in the claims process for those needing rehabilitation to return them to the position…
Video: Claims edition – Flood Re
Flood Re, the replacement for the Statement of Principles – which was the government’s agreement with the insurance industry to ensure affordable flood insurance is available to households – is due to be introduced in the summer of 2015.
Video: Claims edition – Whiplash
The UK has been described as the whiplash capital of Europe and Association of British Insurers figures state that 78% of low-value motor personal injury claims in the UK are for whiplash – well above the 48% recorded across the rest of Europe
York International grows financial lines capabilities in London
York Risk Services Group subsidiary York International has appointed Carlos Michel as senior adjuster as it looks to expand its London-based financial lines capabilities.
Video: Claims edition – The Claims Portal
The Claims Portal was introduced for the insurance industry in 2010 after the Ministry of Justice mandated that personal injury claims falling within the scope of the pre-action protocols must be processed using the portal.
Video: Claims edition - Fraud
The value of fraudulent insurance claims uncovered by insurers rose to a record £1.3bn in 2013, up 18% on the previous year, according to figures released in May by the Association of British Insurers.
Aviva renews Cega partnership
Aviva has renewed its long-standing claims partnership with Cega Group.
Matmo dumps heavy rain on Taiwan
Typhoon Matmo drenched Taiwan causing at least one casualty; however, there was relatively little damage to property.
Northerners four times more likely to commit fraud
Residents of the North of Britain are four times more likely to commit fraud than their counterparts in the South according to figures from desktop counter fraud company VFM services.
Axa appoints Kilshaw as London branch sales manager
Axa commercial lines and personal intermediary has appointed Martin Kilshaw as London branch sales manager.
Counter-fraud specialist Gracey goes solo
Crawford & Company's former counter-fraud boss Bobby Gracey has set up his own consultancy firm after quitting a senior role at the US investigation firm Global Options.
Insurance Fraud Awards 2014: Shortlist revealed
Today Post is pleased to reveal the shortlist for the 2014 Insurance Fraud Awards.
Omdbudsman upheld fewer GI complaints in Q1
The Financial Services Ombudsman has resolved a smaller proportion of general insurance complaints in favour of consumers for the first quarter of 2014/15.