Claims
Insurers round on Aviva following 'disingenuous' ABS accusations
Aviva has been criticised for playing the “blame game” in the fight against fraud following accusations that rival insurers with alternative business structures are guilty of “feeding the beast” of fraudulent whiplash claims.
North of the Border: A new prescription for old problems?
The recent Supreme Court decision in David T Morrison v ICL Plastics turned the Scottish legal profession’s understanding of the law of prescription on its head.
CMC regulator and Apil back ethical marketing charter
An ethical marketing charter geared towards clamping down nuisance marketing and bad practice by rogue operators has been backed by the Claims Management Regulator and the Association of Personal Injury Lawyers.
Blog: Toxic fumes in airplanes?
Recent media coverage has put the issue of whether airplane passengers and crew can potentially be exposed to toxic cabin air back in the news. Could this result in new claims?
Quiz of the week - 24 July 2015
It’s that time of the week again… Quiz Time!
FCA revamps complaints handling procedures with new rules
Financial services firms can no longer charge customers premium rates when making telephone calls to ask for assistance or to complain due to new complaints handling rules published today (23 July) by the Financial Conduct Authority.
Motor players warned to innovate amid development of driverless cars
The pressing need for the motor market to alter its business model has been highlighted by the Lloyd’s Market Association and Deutsche Bank this week in light of the ongoing development of driverless car technology.
Taiwan demands Chinese tourists have insurance
From 1 October the Taiwanese government will require Chinese tourists to show proof they have taken out medical insurance.
South East storm claims contribute to £160m L&G payout in 2014
Legal & General paid out more than £160m in general insurance claims last year, with the insurer making upwards of 80,000 claims payments to customers who registered a household insurance or lifestyle cover claim.
Aviva claims boss Lovely accuses rivals of 'feeding the beast'
Aviva’s global claims director David Lovely has criticised market rivals for not putting their money where their mouth is in the fight against fraud and accused some of “feeding the beast” by establishing alternative business structures.
Recruiting veterans to win the war for talent
In a world where the 'war for talent' is an increasingly topical discussion item in relation to business planning, I was encouraged and privileged to be invited to a recent meeting in support of the Lloyd's Patriotic Fund.
Crawford strategy boss Drew takes on FD role at Broker Network
Broker Network has appointed Crawford and Company senior vice president Simon Drew to the role of finance director with immediate effect.
Ombudsman reports no let-up in PPI complaints
The Financial Ombudsman Service received 4000 payment protection insurance complaints each week in the first quarter of 2015 with 74% of cases upheld.
Charles Taylor COO Ely to take over from Clarke as adjusting CEO
Charles Taylor chief operating officer Damian Ely will take over from Arthur Clarke as CEO of Charles Taylor Adjusting on 1 January 2016 following the Clarke’s retirement on 31 December.
Rehabilitation First Awards 2015 shortlist revealed
The shortlist for Post’s annual Rehabilitation First Awards has been unveiled ahead of the 11 September ceremony.
Claims Conference Asia: Q&A with Derek Martin
Derek Martin a senior member of Zurich's Asia-Pacific claims team talks to Post ahead of his speaking slot at the Claims Conference Asia - Singapore.
Blog: How important is claims to the broker 'value' story?
Attending a roundtable this week on “articulating the value of the broker”, one of the key conclusions resonated with me.
Nangka storm unlikely to cause 'significant structural damage' in Japan
Japanese residents and business have been left reeling after the onset of the Nangka typhoon resulted in flooding rain and damaging winds sweeping the country last week, although structural damage is expected to be limited.
Six-strong 'crash for cash' gang guilty of £5.6m fraud
A ‘crash-for-cash’ gang who attempted to con UK insurers out of £5.6m have been found guilty of conspiracy to defraud following a five-week trial at Isleworth Crown Court.
MoJ considers Medco overhaul two months after ruling out 'fundamental changes'
The Ministry of Justice has said it will consider reforming the Medco portal just two months after it told Post it was too early to consider "fundamental changes" to the medical reporting system.
33% of Britons receive more claims calls than from friends and family
The average UK household faces a “deluge” of 468 cold calls a year, according to research by LV, which has highlighted the role of claims management companies in the rise of nuisance correspondence.
Insurance quiz of the week - 17 July 2015
Budget boffin or disaster dunce?
Australia: Catastrophes threaten capital flow
Australia is on course for the worst year for natural disasters since 2011. Alex Davis examines the impact of the costs to a domestic insurance industry that may consolidate after a period of increased competition.
HCML vows to ensure long-term care for Alton Towers crash victims
Rehabilitation provider HCML is preparing to work alongside the NHS to ensure those injured in the Alton Towers rollercoaster crash last month can return home to a “supported environment”.