Claims
Fronting up to motor insurance fraud costs
Dominic Clayden, director of claims, Aviva.
Picking up good vibrations
Mairi MacDonald recounts how Cunningham Lindsey took charge and turned a potentially disastrous loss for 13 Rochdale homeowners into a well-managed and co-ordinated single claim.
Merlin's magic
Newly rebranded loss adjuster Merlin dazzled the British Insurance Awards' judges with its claims management solution, which offers an award-winning combination of speed and cost savings, writes Stephanie Denton.
Joined-up thinking
Auger Technical Investigation Services has managed to take the hassle out of the claims process for damage to shared drains by providing a co-ordinated, centralised response that has left customers happy, and reduced the costs of bringing claims. Lynn…
Claims firm completes £19.55m MBO
Lloyds private equity arm backs buyouts of ANSA and Independent Inspections.
Axa boss meets with MPs to demand better flood protection
Philippe Maso sets out insurer's manifesto.
Increase in inflated jewellery claims brings new service
A free validation service is introduced as claims personnel are not jewellery experts
UK homeowners show apathy to insurance
Over half of UK homeowners don’t read their policy documents
Arag outgrows offices and moves to new HQ
Legal insurance specialist acquired in March and April and needs more space
Teceris appoints major loss claims accountant
Corrine Lowe to join major loss team in Manchester from Davies Group
Three jailed for attempted insurance fraud
Wedding party each receive 12 months in prison for perjury and conspiracy to defraud.
The British Insurance Awards 2009
Over 1800 movers and shakers from across the insurance industry celebrated the British Insurance Awards 2009 at the Albert Hall last night
Giving the thumbs up
Since contractor networks began providing property repair to the insurance industry during the mid 1990s, the debate has rumbled on about how they should fit into the business process. Ralph Savage assesses sentiment in the property claims validation…
Courts take sensible approach to childhood accidents
Accidents waiting to happen: the courts have been reluctant to award damages for playground accidents.
Authority not liable for RTA
Warning: signage no help ...
Out of the ashes
Determining a financial motive is a crucial element in defending insurance claims in cases of suspected arson. Tony Levitt explains.
Honest assessment of fraudulent claims
With the worst recession for decades upon us, do insurers now have evidence of a direct correlation with fraudulent claims and are there dangers in the definitions being used? Jonathan Swift reports.