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Claims

LAS appoints Dunworth as COO

Claims management services provider LAS has appointed a former director of GAB Robins and Homeserve, Max Dunworth, as chief operating officer.

Fraud deterrent staff need to be given incentives

Employees tasked with the prevention and deterrence of fraud should be given incentives alongside their detection counterparts, if insurers are to develop a fully coherent and effective counter-fraud strategy.

Timber frame guidance set to be published

The Fire Protection Association and insurers technical research group RISC Authority have announced their intention to publish comprehensive guidance aimed at tradesmen installing services into timber frame construction.

Ferma backs law directive

Good risk management and internal control systems help companies go "faster, further and more safely" and businesses should not be afraid of the 8th European Company Law Directive.

Ferma backs law directive

Good risk management and internal control systems help companies go "faster, further and more safely" and businesses should not be afraid of the 8th European Company Law Directive.

French insurance market faces innovation challenge

The French insurance market is complex due to its legal and competition structure, as well as the ways and customs of the French themselves. However, as Jean-Pierre Menanteau explains, if insurers take customer service and innovation seriously they can…

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