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Claims

Penny Black’s insurance week

Although more accustomed to fine dining and a spot of opera, Penny accepted an invitation from Towergate’s Marc DonFrancesco for a slap-up steak, washed down with some rock ‘n’ roll.

Editor's comment: Coming back to bite

Confident words have a nasty habit of coming back to haunt you – as Admiral’s CEO Henry Engelhardt discovered to his cost this week. From stockmarket darling to deep disappointer inside nine months, the motor-focused UK insurer has certainly suffered a…

Market moves: Setting the trend

Insurer MMA was the main recruiter this week, with the firm naming five new staff across its regional office network. The moves set the trend among fellow underwriters, with high-profile appointments at Groupama, DAS and for Markel’s fledging operation…

Your say: Unpalatable truth

The article by Amy Ellis concerning so called ‘referral fees’ paid by contractors’ networks takes up a subject that has been central to the concerns of some in the loss adjusting profession for many years

Data usage: Made to measure

Can insurers rise to the challenge of utilising multiple real-time data sources to maximise sales while minimising exposure?

Japanese quake and Thai floods create double BI blow

Insurers covering Japanese earthquake losses are facing unexpected increases in business interruption claims from manufacturers who moved production and sourcing of supplies to Thailand, according to law firm Reynolds Porter Chamberlain.

Phone app launched for motor claims

A start-up company of legal, finance, vehicle recovery and insurance workers has created a smartphone app called iAccident to collect claimants’ data at accident sites.

European floods defy categorisation

Catastrophe modelling firm AIR Worldwide has said the storm that caused flooding in France and Italy earlier this month has led to 36 municipalities in France categorising it as a natural disaster.

AM Best warns of Thai floods hitting BI

AM Best has warned that Thailand’s ongoing flood disaster will trigger significant commercial and business interruption losses to manufacturing and supply chains in global markets.

CILA’s claims certificate gets accredited

The Chartered Institute of Loss Adjusters’ insurance claims handling certificate has become the first in the industry to be accredited by the Office of Qualifications and Examinations Regulation.

Rise of PPOs has tailed off in PI cases

The growth of Periodical Payments Orders that top up personal accident claims over time has tailed off according to a study by the International Underwriting Association.

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