Claims
Service failures by outsourcers number three cause of supply chain disruption
Outsourcing failure is now a significant cause of supply chain disruption, according to a report by Zurich.
'No more cold calling customers,' new Mass chairman urges ahead of motor claims code launch
The Motor Accident Solicitors Society is to launch a package of reforms in a new motor claims code in a bid to boost the rights of the consumer.
Environmental risk concerns top list for mid-size European companies
Environmental issues are climbing the corporate risk agenda in Europe, according to Ace Group.
MoJ must take its foot off the brake on whiplash debate, demands ABI boss
The Association of British Insurers has cranked up pressure on the government to publish its consultation on whiplash, one month after the Ministry of Justice confirmed that progress had stalled.
Kwik-Fit backs Insurance Fraud Register
A quarter of insurers do not think the industry is collaborating enough to tackle fraud, according to Kwik-Fit Financial Services.
Crawford & Co staff homeless after Sandy
Up to 660 Crawford & Company employees have been affected by superstorm Sandy, including nine people whose homes were destroyed.
Allianz UK delivers stable performance
Allianz UK saw gross written premiums grow by 1.9% to £473.2m (€593m) in the third quarter, but operating profits in the business division took a £2m dip to £40m (€50m).
ABI boss Dalton slams 'questionable' Apil whiplash report
Statistics published in an annual whiplash report have been branded "questionable" and "self-serving" by the Association of British Insurers.
Apil president calls for insurers to back his anti-fraud plan
Association of Personal Injury Lawyers president Karl Tonks has challenged the insurance industry to work with Apil to tackle "genuine fraudsters", following the publication of the association's annual report on whiplash.
First Central unveils motor breakdown product
First Central has launched a new breakdown cover product to help motorists with day-to-day problems.
State run Indian GI insurers seek common TPA arrangement for health
State-run Indian general insurance companies are setting up a common third-party administrator to settle medical insurance claims, to trim unwieldy claims ratios and boost profitability.
Fire losses make up 50% of Indian GI claims
Fire losses accounted for over half of the claims lodged with Indian general insurance companies in 2011-12.
GAB Robins reports profit rise in 2011
GAB Robins' pre-tax profit increased to £2.14m for the full year 2011, from £1.56m in 2010.
Xchanging secures Lloyd's claims reporting contract
Business technology services provider Xchanging has landed a contract to build a platform for the Lloyd's claims reporting suite.
Novae insurance income to dwarf reinsurance earnings
Novae Group's investment returns grew by £6.5m to £22.1m for the first nine months of 2012, but gross written premiums remained flat at £510.6m (2011: £516.4m).
RSA 'well positioned' for economic woes, analysts say
Analysts have responded positively to RSA's results for the nine months to 30 September 2012, but warned that a series of storms like Sandy could affect its "attractive" dividend yield.
Your say: Walk-away data needs safeguards
Non-claiming fraud poses new challenges for the insurance industry, warns John Freeman.
Davies signals 'time for change' with staff shake-up
Former Merlin Claims director John Watson is joining Davies Group amid a shake-up in which chief executive Charles Crawford and two senior colleagues are leaving.
Proposed cuts to fire service budgets could have major impact on insurers
The insurance industry is urging the government to implement a central fire and rescue policy in England amid fears that sweeping budget cuts will result in insurers paying the price for longer response times.
Insurers await outcome of 'dishonest' evidence appeal in Axa case
Several insurers are awaiting a Court of Appeal decision on Axa's use of allegedly "false" Autofocus evidence before potentially resuming out-of-court negotiations with Accident Exchange.
Motor insurance market reviews plans ahead of legislation and slowdown
Direct Line Group is primed to "execute a range of strategies" depending on how changes to the legal landscape play out next spring, according to the insurer's chief executive Paul Geddes.
Personal injury portal: The clock is ticking
The countdown to the introduction of the extended personal injury portal has begun, says Artur Niemczewski.
View from the top: Running the numbers on Laspo
Will the changes to the Judicial College Guidelines have a significant impact on personal injury claims, asks John O'Roarke.
In Series: Data Sharing - Sharing solution
When it comes to data sharing, the insurance industry should follow the lead of the banking sector by unleashing competition among multiple data suppliers.