Claims
Claims Club: Axa’s Williams calls for improvements for ‘undervalued’ claims teams
The tide could soon turn for claims professionals who are “underpaid and undervalued” compared to their underwriting peers, according to Axa commercial lines and personal intermediary underwriting managing director David Williams.
Claims Club: Senior NHS member blames claimant solicitors for hike in negligence cases
Heightened interest from claimant solicitors rather than a decline in standards is behind the significant rise in clinical negligence claims lodged against the National Health Service over the past three years.
North of the Border: The same rules of privilege apply
The extent of legal professional privilege was at issue when the Supreme Court considered the appeal in Prudential v Special Commissioner [2013].
View from the Top: Take a note out of Beefy’s book
The consumer benefits most when motor insurers work together, says Ian Currie, UK motor and injury claims director at RSA.
Expertise in Action: Pricing: A Perfect Storm
The continuing economic downturn and prevalence of large losses make this a difficult period for the insurance industry – but the sector is demonstrating its resilience.
Motor repairs: In need of repair
A recent investigation by Channel 4’s Dispatches slammed the motor insurance industry for its approach to repairs. Can the sector come back from the criticism?
Post magazine – 28 February 2013
The latest edition of Post magazine is now available to subscribers as a digital and interactive e-book.
PI law firm to expand after securing equity
A Scottish personal injury legal firm has received a "six-figure" loan from Clydesdale Bank with the view of doubling its office space.
RMS appoints former Apple marketing boss as chairman
Catastrophe modeller Risk Management Solutions has appointed a new chairman to replace Martin Morgan, chief executive of parent Daily Mail and General Trust.
LV boss O'Roarke calls for "sanity" in 2013 motor market
LV general insurance managing director John O’Roarke is hopeful that "sanity" will be restored in the personal lines motor market in the year ahead and is predicting falling rates to pick up.
LV investment return soars as 2012 floods take toll on COR
LV underwriting profit suffered a £25m hit last year, as the firm’s combined operating ratio increased to 99.7% (FY 2011: 97.7%) as a result of adverse weather conditions during large parts of 2012.
SSL Claims inks CIOB partnership deal
Northampton-based loss adjuster SSL Claims has become the first loss adjuster to become a member of the Chartered Institute of Building.
PWC pair named De Vert provisional liquidators
Shuttered Gibraltan insurance company De Vert has today seen two PWC managers appointed as joint provisional liquidators.
Woman who forged doctor's signature for travel insurance sentenced
A woman who repeatedly forged her doctor’s signature to make multiple insurance claims has been handed a suspended jail term.
Industry urged to tackle root cause of fraud
The insurance industry needs to work harder at protecting consumers by addressing the root cause of fraud, according to Globaloptions international boss Bobby Gracey.
Late notice means Marsh may miss Efra committee flood meeting
Marsh has confirmed it may have to pull out of a government select committee meeting on flood defence funding, leaving the Association of British Insurers and Aon Benfield as the insurance industry’s only representatives.
Social media cover launched by Arc Legal amid growing online defamation concerns
Arc Legal has become the latest firm to respond to the challenges posed by online defamation via social networking sites such as Twitter, by launching a social media defamation cover.
CILA takes IMD2 fears to Brussels
CILA boss Malcolm Hyde has taken his concerns on the Insurance Mediation Directive 2 to MEPs.
Cardif Pinnacle joins Protect
Cardif Pinnacle has joined the association for UK protection markets, Protect.
Post magazine – 21 February 2013
The latest issue of Post is now available to subscribers as a digital and interactive e-book.
CIS calls for Competition Commission action on subrogated claims model
Co-operative Insurance Services has criticised the subrogated claims model used by RSA, despite having had a bilateral agreement with the insurer in place since last July
Motor Claims 2013: ABI motor head Dalton calls on industry support for road safety campaign
The Association of British Insurers is urging industry players to support calls for the implementation of guidelines demanding tighter controls on young drivers, both prior to and after passing their test.
Consultation could see Scotland get different personal injury discount rate
Insurance and legal observers are considering the possibility that different discount rate for personal injury claims could be set in Scotland from the rest of the UK.
Motor Claims 2013: Aviva and Apil clash over whiplash medical evidence
Aviva claims director Dominic Clayden has questioned whether medical evidence should be a requirement for all low-level whiplash claims after expressing disillusionment with the current system.