Claims
CII appoints new chair of claims faculty board
The Chartered Insurance Institute has appointed David Bonehill as the new chairman of the claims faculty board.
Mass challenges insurers to keep their promises
Craig Budsworth, chair of the Motor Accident Solicitors Society, has said the question around the reduction of legal costs is "no longer relevant" and called insurers to keep their promises of lower premiums.
Fraudulent burglary claims rise in Q4
The final quarter of the year saw the most fraudulent insurance claims according to VFM services, with the largest portion coming from fraudsters claiming multiple items.
Garwyn issues key considerations ahead of the EL/PL protocol
Specialist liability adjuster Garwyn Group has issued a guidance list of key considerations for insurers, brokers, self-insured business and public bodies as they prepare for the launch of the PL/EL RTA protocol and portal.
Your say: Investing in claims at the front end
The insurance industry has long since recognised that costs - and not necessarily damages - are the biggest thorn in its side, hence the campaigning against and efforts to combat disproportionate solicitor’s costs.
Claims Club Monthly Missive: Learning from Bethany Probert
It seems that barely a month passes without the industry suffering publicity bad enough to harm the reputation of an individual firm or, worse still, the entire industry.
BT granted ABS approval
BT is set to target the motor claims industry having been granted approval by the Solicitors Regulation Authority to operate an Alternative Business Structure.
Mass considering options following RTA ruling
The Motor Accident Solicitors Society will mull over its next steps following the rejection of its judicial review into the consultation on fixed fees in the Road Traffic Accident Portal.
Apil: ‘Dark day’ for innocent PI claimants
The Association of Personal Injury Lawyers said today was a “dark day” for innocent claimants, as the High Court rejected its legal challenge to the Ministry of Justice consultation on the Road Traffic Accident scheme.
Court rejects Apil and Mass’ judicial review
The High Court has rejected the joint legal challenge launched against the Road Traffic Accident personal injury scheme consultation process, launched by the Association of Personal Injury Lawyers and the Motor Accident Solicitors’ Society in January.
LV criticises RTA portal legal challenge
LV has criticised the two claimant lawyers’ representative bodies challenging the extension of the road traffic accident portal and the capping of legal fees.
IFB boosts fraud fight with new member
Car and van insurance provider Octagon Insurance has become the latest organisation to sign up as a member of the Insurance Fraud Bureau.
The Broker Business Club: Meeting of minds
Insurance Age has once again teamed up with Zurich Insurance to hold a series of Broker Business Clubs where some of the most influential insurers, brokers and stakeholders address and tackle the issues that matter to the modern insurance market. The…
Laspo to leave law firms at risk of negligence claims
The Legal Aid, Sentencing and Punishment of Offenders Act, due to take effect on 1 April 2013, will leave law firms at risk of professional negligence claims, warned Elite Insurance.
Cunningham COO among senior trio exit
Loss adjuster Cunningham Lindsey has confirmed that three of its most senior executives have left the company.
Airclaims names new MD post-McLarens merger
Mark Hunter has left his post as chief executive of Airclaims by mutual agreement amid a restructure of management roles, 18 months after the aviation management specialist merged with loss adjuster McLarens.
Kennedys backs courts efforts to block discount rate changes
Insurance law firm Kennedys has welcome the courts’ line of action against claimants who argued that the current discount rate should not apply to their cases.
Helphire announces profit alongside refinancing
Claims management firm Helphire has reported an operating profit of £3.1m for the six months to 31 December in interim results published today.
Criterion swoops for Cunningham HNW lead
Loss adjuster Criterion has bolstered its ranks with the recruitment of Cunningham Lindsey’s private client services division founder, Sean Ball.
Lorega selected by Gallagher Heath to fast-track property claims
Gallagher Heath has agreed to white-label Lorega’s range of loss recovery insurance products after unveiling the launch of Gallagher Heath Assist.
Australian government provides AUS$100m for flood prevention
The general insurance industry has welcomed an announcement from Prime Minister Julia Gillard, Financial Services Minister Bill Shorten and Attorney General Mark Dreyfus for AUS$100m of funding over two years for flood mitigation projects.
Six balloon crash victims from HK had policy exclusions
Six of the nine people from Hong Kong who died in the tragic hot air balloon accident in Egypt had exclusions for hot air balloon travel in their policies.
Periodical Payment Orders: Unhappy New Year
Periodical payment orders gave motor insurers a headache in the renewals season as reinsurers struggled to come to terms with them.
Claims Club: Firm leaders face battle to regain confidence of their staff
Insurance firms must tackle a decline in trust among customer-facing staff in senior management if they are to reap the rewards of consumer satisfaction.