Claims
Q3 motor premiums increase 4.8%, AA Index shows
Average motor premiums rose 4.8% in the three months to 30 September 2015, while over the past 12 months the average policy price has increased 9.2%, results from the AA premium index show.
Blog: Product ratings gaining momentum as an alternative to claims ratios
In my last blog for Post, I pitched the idea of product ratings as an alternative to claims ratios. I am delighted to say that the debate has moved on significantly in recent weeks, thanks to an independent review company which publishes star ratings for…
Volvo to accept full liability for autonomous vehicle crashes
Volvo Cars is to accept full liability whenever one of its cars is in autonomous mode, CEO Håkan Samuelsson has announced.
Zurich looking at new look loss adjusting panel following review
Regulation and consolidation driving insurers’ decision-making process
Admiral dismisses data-selling claims as ABS's report £6.2m profit
Admiral has rebuffed claims its in-house legal divisions were set-up to circumvent the 2013 referral fee ban as its two alternative business structures reported joint pre-tax profits of £6.2m in 2014.
Oak to launch nine-strong in-house claims team
RSA subsidiary Oak Underwriting is to launch an in-house high net worth claims team on 25 October.
Benedict Burke: Greater collaboration essential for nat-cat response
Recently elected Chartered Institute of Loss Adjusters president Benedict Burke tells Post what he hopes to achieve in his year at the helm of the organisation.
Increased innovation and outsourcing key to driving down household claims expenses
Household insurers have been advised to outsource more claims and increase innovation or run the risk of following the path of the unprofitable motor market.
Trade Voice: Bringing claims in from the cold
When did the claims function become so separated from underwriting?
Holland promoted at Triton Global in Australia
Mathew Holland has been promoted at claims service provider Triton Global in Australia.
C-Suite - Insurer: Smile, you’re on camera
Consumers are turning to dashcams to fight insurance scams, and insurers should be taking steps too.
Bupa unveils self-referral cancer service
Bupa UK has launched a new self-referral service for breast and bowel cancer sufferers.
Claimant firms predicting profits in next 12 months, survey finds
Nearly half of claimant personal injury and clinical negligence law firms are expecting their turnover and profit to increase over the next year as they remain confident about the appeal of smaller firms to consumers, according to research published by…
Aviva calls in Ifed after customer data theft
Aviva has called in the Insurance Fraud Enforcement Department after a rogue employee sold details of customers who had been involved in road accidents to claims companies.
Charles Taylor sticks to strategy with non-life business transfer
Charles Taylor subsidiaries Cardrow Insurance and Beech Hill Insurance have entered agreements to transfer their insurance businesses to Tenecom, a subsidiary of Berkshire Hathaway.
Legal Update: What the Jackson reforms have - and haven't - changed
The Jackson report in December 2009 promised an interlocking package of reforms designed to control civil litigation costs and promote access to justice. They were implemented largely through the Legal Aid, Sentencing and Punishment of Offenders Act in…
Blog: Social media's impact on product recall - The ultimate canary in the coal mine?
The Financial Times recently reported that General Motors was using tiny recalls to head off protracted safety campaigns that have battered the automotive industry's reputation. So far, so unrevealing. The automotive sector habitually uses 'soft' recalls…
LMA non-marine boss Powell takes on deputy chair role at Thatcham
Lloyd’s Market Association’s manager of non-marine David Powell has been elected to the new role of deputy chair of Thatcham Research.
Home insurer profitability 'in the balance' as expenses outstrip claims costs
The amount paid in expenses last year outstripped the cost of claims for home insurers for the first time on record.
Evans targets regulators, MPs and judges with credit hire rate issue
Accident Exchange CEO Steve Evans has written to regulators, politicians and members of the judiciary about his concerns that defendant law firms are providing dishonest vehicle rental rates in disputed car accidents.
Rehab stalwarts launch 'ethical and cost-effective' new service
A pair of rehabilitation experts have joined forces to launch a service designed to make the rehab process more efficient.
Insurance fraud offences recorded by NFIB rise 13%
Insurance fraud offences recorded by the National Fraud Intelligence Bureau increased 13% in the 12 months to June 2015 to 9417 cases.
Emapsite launches geo-coded subsidence model
Data services provider Emapsite has launched a geo-coded perils model enabling insurers and underwriters to assess the subsidence risk for every property in the UK.
Loss adjuster listings: Adjusting to market consolidation
In the decade Post has been doing the loss adjuster and loss assessor listing there has never been as much change as over the past two years since the last iteration.