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Blog: Responsible robots?

Robot

Automated processes are feted to be the future of claims handling, but taking the process out of human hands is far from straightforward, as Ed Lewis, partner at Weightmans, explains.

Barely a week goes by without a news story about a groundbreaking advance in artificial intelligence. As a result, it’s easy to get the impression that every area of our lives and economy is on the

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Crawford & Co to sell legal services arm to law firm

Loss adjusting and claims management firm Crawford & Company has entered into a ‘process’ with specialist insurance law firm HF, which will see the latter buy a major part of the assets of subsidiary Crawford Legal Services, Insurance Post has learned.

Embedding carbon accountability in claims

With extreme weather driving record claims, Ben Blain, head of property at Verisk Claims, explains how insurers must now measure and cut carbon in the claims supply chain in order to turn net-zero ambition into operational reality.

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